Program Management Consultant Specialist – 2016 to Present
Kaiser Permanente
Overseeing multi-million dollar IT programs from cradle to grave including Maui Health Systems, Cerner Millennium, and Beaker AP
Managing multiple teams, physicians, and business partners to create alignment, meet required needs, and ensure successful outcomes
Mitigating program risks and issues, driving escalations, and creating executive level communications to senior leadership
Providing guidance to stakeholders and leadership to manage risks or gaps, and assure completions which meet business objectives
Creating effective, business cases to drive multi-work stream initiatives
Overseeing programs to align disciplines including legal, engineering, rev cycle, accounting, HR, board of directors, and compliance
Spearheading the creation and strategy for organizational program teams
Consistently delivering on-time programs within 2% of budgeted allocations
Directed multiple lines of service and external stakeholders through the acquisition of three state hospitals—centered on the deployment of an electronic medical system for a flip-the-switch go-live ensuring patient safety, and partnered with the state, unions, compliance, and an expansive legal team to ensure a smooth transition
Freelance Program & Marketing Management Consultant – 2010 to Present
Program Management Consultant - VNA Health Care
Executed a comprehensive audit of constituent data incorporating financial data and constituent engagement records
Proposed systems, procedures, and internal processes to accurately track constituent engagement and provide actionable insights.
Program Manager - Strategic Urban Solutions
Managed multi-million dollar project plans, tracking resources, project risks, and multi-channel alignment
Partnered with senior leadership, to provide guidance, assess status, and oversee project completion
Conducted qualitative and quantitative research to create actionable recommendations for clients
Director of Special Events & External Relations – 2012 to 2014
Pillars
Created and executed a research-based, multi-million dollar external relations and communications plan, supporting Pillars’ goals to increase brand awareness, fundraising support, and volunteer participation
Oversaw, assessed, and implemented Pillars' outreach within the digital arena, including managing the organization's website hosting and development, social media, PPC, SEO, and other outreach vehicles
Helped to implement a strategic plan to help the Advancement Department reach its annual fundraising goal of over $1,000,000
Director of Marketing – 2007 to 2009
The Medill School, Northwestern University
Implemented online CRM system including strategy and content, increasing interest form response by 20%
Developed & deployed Medill’s marketing strategy and implemented new marketing initiatives, including production of all marketing content and updating Web properties with new hosting options, PPC ads, SEO, and marketing content as needed
Oversaw the implementation of recruitment seminars, alumni get-togethers, networking events, and international outreach presentations; ultimately increasing attendance by over an average of 50%
Assisted in the planning and implementation of events, as well as public outreach for new campus in Doha, Qatar